Contributed by Genevieve B. of SAP.
INTERNSHIP OVERVIEW
| Project Title | Reporting and Benchmarking: Creating a High-Visibility FinOps Dashboard |
| Internship Title | Finance Data Analyst Intern |
| Education Status | Part-time – Information Science Master’s Degree (MLIS) |
| Department Joined | Cloud Asset and Risk Management Team (Operations) |
| FinOps Capabilities | Data Analysis and Showback |
| Period of Internship | 3 months (for this project specifically) |
| Lifecycle | Inform |
PROJECT DESCRIPTION
| Background | The team reports on Cloud costs and savings on a regular basis to teams across the organization. Effective dashboards are essential for communicating the status of accounts and savings that the team has been facilitating.
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| Problem Statement | Executive level reporting does not tell a story and limits the awareness of KPIs facilitated by the team.
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| Scope | Learn the internal tool (SAP Analytics Cloud) used for reporting. Survey stakeholders to gather feedback on current reporting. Compile feedback and present options for revising reporting. Use feedback to create a dashboard that satisfies leadership and promotes team efforts. Document all efforts. |
| Out of Scope | Data wrangling, data model creation/maintenance, data ingestion. All vital for reporting and data visualizations. All in existence prior to project start.
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INTERNSHIP SUMMARY
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| Key Discoveries | Balancing levels of detail such that there is FinOps reporting relevant to both analysts and leadership requires flexible dashboard design and the ability to make the decision to have more than one dashboard. |
LEARNING & DEVELOPMENT PLAN
| Mentor | Manager met as needed (daily to once weekly)
Peer mentor assigned |
| Certification | No Certification achieved during internship |
| Tools | SAC |
